i4Q - D1.8 Demonstration Scenarios and Monitoring KPIs Definition

The deliverable D1.8 “Demonstration scenarios and monitoring KPIs definition v2” seeks in depth and defines in detail the KPIs required to quantitatively evaluate the results obtained by setting up i4Q-based solutions. The definition of the KPIs and their measurement will enable to compare the performance between the As-Is business processes and the To-Be business processes defined in D1.3 “Demonstration Scenarios and Monitoring KPIs Definition”.

The D1.8 main actions are:

• Describe the methodology to define the KPIs.
• Define the i4Q pilots’ objectives to achieve when implementing the To-Be business processes.
• Determine and describe the KPIs that will allow the i4Q pilots to measure the degree of achievement of the previously defined objectives.
• Record a first measure of the KPIs defined, for its use on the baseline KPI values (to be listed in detail in D9.9).
• Select a dashboard tool and implement it, to record and visualize the baseline values and the future KPI values, once the future To-Be scenarios are implemented

Files

• i4q-deliverable-d18-v20-without-section-4-kpis.pdf · pdf, 792 KB