Launch of iCare2 Pre-Mediation Desks

As part of the iCare2 project, Pre-Mediation Desks have been set up in partner countries to serve as contact points for families involved in cross-border disputes, including cases of international child abduction.

These services will provide:

• Information on available cross- border family mediation services within the territory, taking into account the specific characteristics of each case brought to its attention.

• Initial assessments to verify whether the necessary conditions for undertaking a mediation process are met.

• Guidance and referrals to competent professionals and authorities, such as mediators, and if necessary, Central or Judicial Authorities.

• Temporary agreements and support for the parties before formal mediation proceedings begin.

In practice, the desks help parents by:

• Assesing the family situation.

• Preparing families for effective participation in the mediation process and informing them about the rights of the parents and the child.

• Refering the family to mediators if their situation is assessed as suitable for mediation.

• Supporting parents in reaching temporary agreements before the mediation process is initiated.

• Offerring advice on how to preserve or rebuild positive famility relationships.

Contact details for the Pre- Mediation Desks in each partner country are provided below:

Italy

• Name and address of the desk: Sportello di Pre-mediazione, DCI Italy, Genova.

• Telephone: + 39 010 0899050

• Email: serviziosociale@defenceforchildren.it

• Website: https://www.defenceforchildren.it/it/news-465/icar...

• How to contact the desk: First contact by email. Support provided on a weekly basis.

• You can reach us by: Email at serviziosociale@defenceforchildren.it

Poland

• Name and address of the desk: Centrum Wsparcia i Mediacji, Faculty of Law and Administration of Adam Mickiewicz University, al. Niepodległości 53, 61-714 Poznań.

• Telephone: 116 000

• Email: cwim@zaginieni.pl

• Website:porwaniarodzicielskie.pl

• How to contact the desk: Contact by email, contact will be made via email, in justified cases the beneficiary will be asked to provide a telephone number, and the office will contact you by phone.

• You can reach us by: Email at cwim@zaginieni.pl

Bulgaria

• **Name and address of the desk:**Law and Internet Foundation, Balgarska morava 54 Sofia-City 1303 Sofia.

• Telephone: +359 2 44 606 44

• Email: icare-2@netlaw.bg

• Website: Law and Internet Foundation

• How to contact the desk: First contact by email. Support provided on a weekly basis.

• You can reach us by: Email at icare2@netlaw.bg

France

• Name and address of the desk: Droit d'Enfance, Service Social International France (SSI France).

• Telephone**:** +33(0)1 83 01 00 70

• Email**:** Iss-ssi-france@droitdenfance.org

• Website**:** https://www.ssi-france.org/

• How to contact the desk: First contact by email or by phone. Pre- mediation support provided on Wednesdays.

• You can reach us by**:** Email at Iss-ssi-france@droitdenfance.org